Disappointing! I scheduled an appointment with Mr. Dorman in June since it was the only time he had available. I believed it would be worth my while since he came highly recommended. However, a couple of days before my appointment, I received a call from his office to reschedule for the fall. I do not work in the summer and depend on my income tax refund to support myself and my family for the summer months. The woman from his office was incredibly rude and hung up the phone on me when I tried to explain to her my situation. I am shocked that he has as many clients as he does considering the unprofessional and disrespectful manner in which I was treated.
Mark is extremely knowledgeable but the organization of the business is maddening. My appointment that I couldnt get until July, was cancel days before and my wife and I have been calling everyday leaving voicemails for a week and a half with no call back so far. He has put us in a really bad spot since our taxes take a lot of work and now we either have to wait, which is not really and option, or find someone else last minute that we don't know. How does it take so long to call someone back or answer a damn phone call!? The worse thing is I had recommend him to others, needless to say I have told them to beware.
This is one of the most knowledgeable CPA's out there. He stays up to date with current tax codes and is more than helpful. He went as far as helping me with a audit that where another CPA did the taxes.
He is such an amazing guy! Funny and intelligent! the wait is long but its so worth it!
Amazing Talent...wish we could clone him! :)
Dorman Associates is a US Accounting firm based in Fall River, Massachusetts. Dorman Associates is located at 187 Plymouth Ave # 8, Fall River, MA 02721, USA.
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