I went into your Marian bishop Blvd store in fall river ma tonight, September 10th around 6pm. Looked at washer and dryer for around 10 minutes, while an older salesman was helping a couple out and a younger woman and man who both worked there had a conversation together while standing at other appliances about 20 feet away from me.
Love the store and think there prices are good for what you find there..You can get the same things that where in the store for a cheaper price but has the value. Loved the whole experience of the store. Very friendly and helpful. Excellent Customer Service from the Manager and staff. Would definitely refer friends & family
On my way out I made them aware of my readiness to purchase and the reason why I didn't (their awful customer service). I will be taking my business elsewhere. The complete negligence by your staff at this store really does an awful job of portraying your store. Word of mouth in a small town goes a long way.
Excellent pricing and customer service definitely recommend
I approached them and asked them a question about pricing after I looked (keep in mind they saw me and never asked if I needed help). I went back to the washer and dryer I wanted and stood at it for another 15 minutes (no exaggeration). No one during my whole time at the store greeted me or asked if I needed help. I was prepared to spend a $1000 dollars on appliances, but do to there lackluster effort to provide customer service I left.
Cheap & great things to buy.. Service
HORRIBLE. Payed for a fridge to be brought to my house and placed inside and they left it in the front with no box just for anyone. Not to mention it never came the day it was suppose too and they gave me a huge run around when I called. It's like nobody has a damn clue what the hell to do. Everytime I called to speak to the boss she was always in the "bathroom" and would never receive a call back. Definitely will never go there again.
Sears Outlet is a US Hardware Store based in Fall River, Massachusetts. Sears Outlet is located at 133 Mariano S Bishop Boulevard, Fall River, MA 02721, USA.
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