I ordered some stuffed dogs with fixed leashes for my son's puppy themed party and I am impressed with both how quickly the packaged was shipped and with the quality of the 11" dogs. They are soft and well made and will make the perfect "adoptable" puppies for my son's party.
This company is not cheap anymore. They markup shipping costs over 20% for UPS, we compared it using our UPS with addresses and they refuse to use our UPS account. We will not be buying here anymore and DO NOT make the same mistake! Buyer beware!
Even though I have repeatedly asked this firm to stop sending catalogs to my address I continue to get them addressed to the doctor who moved from her 16 years ago. They ask you to recycle and boast about their "green" roof of solar panels...how about saving some trees and stop mailing unwanted catalogs.
Website ordering is supposed to be a convenience, however with this site, do not order on the web, order by phone. At checkout on their website, they tell you, how much to be charged in total with shipping, this happens with every order on their site no matter who you are, they do charge ALOT more than normal for shipping, and then when order is not shipped within a timely manner, you have to call up, and find out that their credit department is holding your order because you owe them MORE shipping money, then they get back to you a day later saying that they are now shipping it after they take your money hostage, and a week goes by then they finally ship it. This has happened to me 3x times in a row and another business we know did the same thing to them. Their website ordering is not a convenience its a inconvenience.
I ordered 8 novelty torches with a fan and light for an induction ceremony event we have and tested the first one before preparing them. When it was time for us to pack for the venue, I placed 4 batteries in each and discovered 3 of the 8 were functional. When I called the company to resolve it, they said they were fully aware of the issue. They had no replacement solution. Why would they knowingly sell items they knew were defective? I would recommend never ordering from this company.
Rhode Island Novelty is a US Store based in Fall River, Massachusetts. Rhode Island Novelty is located at 350 Commerce Dr, Fall River, MA 02720, USA.
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