Very pleased with the staff professional in every way made sure I was satisfied very important key satisfying the customer to the very best they have gone above and beyond for the many times I have used Enterprises
The manager in Fall River to the asst mgr to the staff very pleased and I would continue doing business with the company
I have rented from them several times in the past year and have not once had any issues like I have renting from 1 place in Providence or at Hertz in Fall River. They are specific they take you to the vehicle and walk around it with you. Check the gas that's in the car. They take pride in their customer service and satisfaction. The employees that work at Enterprise are all very nice. In the future Enterprise will who I will rent from and they are affordable.
Well, I was looking forward to this road trip with some great friends from our Friday Night Golf League. The leaves were just turning and I figured a ride through Western Mass, to upstate New York for a golfing weekend, would be awesome in a van with all these windows. I arranged the Van for our comfort and convenience of all being in the same vehicle. I picked up the 15 Passenger Van on Thursday night and brought it home to load it with luggage and Clubs. As I started to leave the Rental facility, and I noticed how dirty the windows were (inside and out) and I figured I had to clean them before I picked everyone up early Friday morning. It took me 2 1/2 hours to clean them, before I started to pack the Van with everything. I would have been embarrassed to pick everyone up with the windows in the condition they were in. I was joking the next day, telling everyone how dirty there were and that I was going to ask for a $35.00 discount for my efforts. Haha! So the next day we started driving to Malone N.Y. and on our first bathroom stop, I noticed some smoke or steam coming from under the hood. When I opened it, I noticed the Oil cover was missing on the Valve cover and the oil was spraying out over the engine. That is what we were smelling and where the smoke was coming from. We all just stopped and said, what do we do now. Well we got lucky and noticed the cover was between the front grill and radiator bracket, so the hood keep it from falling out. We had checked the Oil level and installed it back on the valve cover. The mechanic must have forgot to install it after he had changed the oil. Well the rest of trip trip was awesome with beautiful weather . But all in all, we had such a good time together that I would rent the 15 passenger van and do it again.
Great communication. Fast and courteous service. Excellent vehicle choices.
Very good customer service. These folks seemed genuinely interested in making sure I was satisfied. They even gave me a ride home after I dropped off the car.
Enterprise Rent A Car is a US Car Rental based in Fall River, Massachusetts. Enterprise Rent A Car is located at 775 Pleasant St, Fall River, MA 02723, USA.
Please contact with Enterprise Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Enterprise Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.