To them again . Learn how to talk to people.
Reasoable prices for moving options. One staffer friendly, the other just business.
Recently rented a 15ft truck from Matt for a 2500 mile move , I can not offer a higher rating for his advice, courtesy and great customer service . He provided me with a new truck which was clean and in top working condition and was very helpful with packing advice he even gave me extra moving pads, this location would serve anyone very well…highly recommended
They rented out our car trailer even though we had already paid for it. Then they sent us on a wild goose chase to find one.
I locked my keys in truck n u haul would not help me w any expense for company to come. Cost me 75$ and it happend in u haul parking lot. I was so upset. Truck only cost me 40. Locksmith almost double. Thanks u haul for looking out for ur customers. I can't believe it I just went back to the same Pleasant St., Fall River location to rent another U-Haul yesterday my mileage was off by 2 miles the girl came out with a pen and paper and promised me it would be fixed it was not this morning when I called back in regards to my bill she said I don't understand why you would call here and cry about a dollar customer service is horrible that I will never go back to U-Haul Pleasant Street ever again I strongly suggest if you want good customer service and quality customer care do not go there these people are so ghetto and so horrible she hung up the phone on me and refuse
Used the online app to make the process easier , went to pick up the truck . I walked inside to pick up the key and the older guy gave me so much attitude. I ignored it because it was moving day and didn’t want to be upset . Came back to drop it off and someone came outside , said not one word to us and checked over the truck . Five minutes went by and he still hasn’t said a word . I asked if we were all set and he just laughed and walked out the door . I came back inside and the gentleman from earlier that morning gave me more attitude. The guy checking over the truck and the bill doubled from
What I was quoted online ! We ask him
Why and he doesn’t know . He just prints out the paper and walked us out . Long story short I’m not sure if they are racist and or just having a bad day but let me tell you I will NEVER go back
U Haul Moving Storage Of Fall River is a US Moving Company based in Fall River, Massachusetts. U Haul Moving Storage Of Fall River is located at 1030 Pleasant St, Fall River, MA 02723, USA.
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